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Video Series

Thumbnail for 'Be the first person your client calls – Quick Thoughts Series Ep1' video

Be the first person your client calls – Quick Thoughts Series Ep1

Thumbnail for 'Getting Referrals – Quick Thoughts Series Ep2' video

Getting Referrals – Quick Thoughts Series Ep2

Thumbnail for 'Keeping in touch with clients and prospects – Quick Thoughts Series Ep3' video

Keeping in touch with clients and prospects – Quick Thoughts Series Ep3

Thumbnail for 'Differentiating yourself – Quick Thoughts Series Ep4' video

Differentiating yourself – Quick Thoughts Series Ep4

Thumbnail for 'Preparing for client meetings – Quick Thoughts Series Ep5' video

Preparing for client meetings – Quick Thoughts Series Ep5

Thumbnail for 'The first 5 minutes of a face-to-face meeting – Quick Thoughts Series Ep6' video

The first 5 minutes of a face-to-face meeting – Quick Thoughts Series Ep6

Thumbnail for 'Understanding the customer – Quick Thoughts Series Ep7' video

Understanding the customer – Quick Thoughts Series Ep7

Thumbnail for 'INTRODUCTION: Part 1 of a 9 part series on Strategic Account Management' video

INTRODUCTION: Part 1 of a 9 part series on Strategic Account Management

Thumbnail for 'THE CUSTOMER GYROSCOPE: Part 2 of a 9 part series on Strategic Account Management' video

THE CUSTOMER GYROSCOPE: Part 2 of a 9 part series on Strategic Account Management

Thumbnail for 'SEGMENTATION: Part 3 of a 9 part series on Strategic Account Management' video

SEGMENTATION: Part 3 of a 9 part series on Strategic Account Management

Thumbnail for 'STRUCTURES FOR ACCOUNT MANAGEMENT: Part 4 of a 9 part series on Strategic Account Management' video

STRUCTURES FOR ACCOUNT MANAGEMENT: Part 4 of a 9 part series on Strategic Account Management

Thumbnail for 'TRUST: Part 5 of a 9 part series on Strategic Account Management' video

TRUST: Part 5 of a 9 part series on Strategic Account Management